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Thursday, October 16, 2014

My LINE account hacked

I am one of the victims whose LINE account was hijacked. The "hacker" randomly messages my friends to buy itunes gift cards. What surprises me was that the "hacker" is not a computerized system but an active person talking and pretending to be me, leading my friends to believe that it is me who is in need of some stupid itunes credits which I don't use. My phone is an android. Some close friends text me via other means to find out if it is actually me and thank goodness for doing that.

I tried to report and delete my account, but an error message will always popped out. The "hacker" apparently hijacked my user ID and I have no longer access to it. I tried to disable the app and install again and recreate an ID with the same email and handphone. I could create an account and subsequently delete the account. However, I believe it is a different ID, as my husband and some friends were still receiving messages. My husband tried to play along and replied "why shd I buy", "for what"... etc, yet the hacker who was responding was quite persistent and even used cute pouty emoticons to try to convince him to get. Isn't it crazy?




I had no choice but to use my facebook to reach out to as many of my contacts that my account was hacked. However, still I didn't managed to inform all. I have an office intern who was still cheated a total of $3000 (first a $1000, then $2000), thinking it was me. I'm so mad that these evil hackers are preying on innocent kind people. I hope they have their retribution for being so evil.

For those who have no idea still I am taking about, please refer to the news published a few months back:

Several LINE accounts compromised, contacts tricked into buying gift cards, by Channels Newsasia

33 Cases of scams involving iTunes gift cards through mobile messaging platform LINE have been reported to police since Sep 2014. by News Asiaone


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Follow-up on the above posting (dated 17 Oct):
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I lodged a complaint to LINE. To my astonishment, instead of admitting wrong, LINE still claimed that their system is full proof. Here's their exact words..."There is no way that any LINE account information(phone number, account name, LINE ID, registration email address, password, etc.) was leaked." They claimed that it is lost due to other websites... geeesh...


This is the end of LINE if they continue with this way of handling customer service.. This is a typically example of "not knowing what one doesn't know"... still has the cheek to push blame...






2 comments:

  1. line is suck, my stickers are gone

    ReplyDelete
  2. I also Had a similar issue last month when I got an email from Craigh989 on Instagram claiming to want to use my influencer page for Ad promo. I foolishly just click on the link and that was how my account was hacked.
    I tried everything I could, Contacted Instagram but I only got robot replies. I search many forums and BlogSpot to find out that hiring another programmer or hacker will surly help you recover your account.
    I ended up using Sniffingnose AT repairman . com . They had more reviews on the platform on account recovery so I do not think it is the end of the world if your account was hacked.

    ReplyDelete